AVPro Edge manufactures specialized audio-video equipment for residential and commercial professional integrators. Our products are found in projects of all sizes worldwide, and we are proud to support them by providing the industry’s best customer service.
Our Sioux Falls, SD team is growing, with opportunities for Technical Support Representatives. If you are A/V industry knowledgeable, service-oriented, and ready to leave field work behind for a unique opportunity, please see below for what we are looking for from you:
Here's what you’ll get to do:
Answering incoming support calls and troubleshooting complex systems
Assisting A/V field service technicians with:
A/V systems in commercial environments (education, government, entertainment, houses of worship)
Network deployment and AVoIP (AV over IP) systems
HDMI and HDBaseT signal distribution
Video walls and digital signage systems
HDMI testing and troubleshooting equipment
Control systems including Control4, Crestron, Elan, Q-Sys, Savant, and more
Gathering information and providing complete technical solutions
Escalating product or service concerns to the appropriate internal teams
Occasionally traveling to client locations for on-site technical support
This is what we’re looking for:
What we offer:
Hours/Pay: